Help & Support
We're here for you.
The AI assistant in your dashboard can handle most common requests, like creating and editing Beagles, managing knowledge, sending rooms, and more. When in doubt, just ask it.
Prefer a person? Email the development team directly at support@thebeagle.ai. You'll hear back from us in less than 24 hours.
Frequently asked questions
How do I create a Beagle?
From your organization page, hit Create and the assistant will walk you through naming it, giving it an icon, and loading its first knowledge. Ten minutes start to finish.
Step-by-step tutorialWhat goes in the Knowledge base, and at which level?
Knowledge cascades: organization-wide material every Beagle shares, Beagle-level material for one kind of engagement, and room-level material for one room. Put things at the highest level they apply to.
Step-by-step tutorialHow do I share a Beagle Room with someone?
Open your Beagle, press Send Beagle, and share the private room link. Anyone signed in with the link can join. No forms, no invitations to manage.
Step-by-step tutorialI've been invited to a Beagle Room. What is it?
A shared AI-powered space an organization opened for you so both sides walk into the first call prepared. Ask it anything about the organization and what you’ll be discussing.
Step-by-step tutorialHow do I send a Beagle through a Google Calendar invite?
Connect Google Calendar on your Beagle’s Apps page, then use a Skill from the Automations page (or just ask the assistant) to schedule the meeting with the room link in the invite. It handles both the event and the Beagle in one go.
Step-by-step tutorialHow do I manage billing or turn features on and off?
Everything lives on your organization’s Plan page. Open your organization in the dashboard and pick Plan from the sidebar.
Looking for detailed walkthroughs with screenshots? Browse all tutorials.